If you are a licensed tour guide and have the ability to lead out-of-the-ordinary tours, we would be pleased to have your C.V. on record. Please email to:
Ronit@israelexperts.com for the whole gamut of tours
Gia@israelexperts.com specifically for our Taglit-Birthright Israel tours
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Registration and Customer Service Coordinator
IsraelExperts, a leading Educational Tourism company and a Taglit-Birthright Israel tour provider is looking for a Registration and Customer Service Coordinator. The successful candidate will manage registration and customer support for our Taglit-Birthright Israel department. The position reports directly to the Director, supervises call center staff and works in collaboration with a team of staff responsible for the IsraelExperts Taglit-Birthright Israel program.
This position is responsible for all components of the registration process and customer care for Taglit-Birthright Israel applicants and participants. This includes (but is not limited to) the following:
- Management of the night staff (tzevet layla)
- Training and supervision of the night staff
- Overseeing the organization and placement of participants on programs
- Overseeing the process of registration (deposits, calls, interviews)
- Represent IsraelExperts to partners and professional staff in correspondence
- Collaborate with other Taglit-Birthright Israel personnel in support of the overall program as needed.
- This position will require working full time night shifts (15:00-22:00) during season and split shifts off season.
Requirements:· Native tongue English (written and spoken)
- Great organizational skills, communication skills
- Service oriented, detail oriented
- Ability to work as part of a team
- High level computer literacy and ability to multi task
- Independent transportation (We are located near Gedera; applicants will only be considered if they have an independent means of transportation.)
- Ability to work evenings and (on occasion) weekends
- Previous experience with tourism and/or customer support is a plus
If you feel that you meet the necessary requirements for this position please send your CV and introductory cover letter (in English) to: bill@israelexperts.com
*No phone calls please.